Description
Head of Alumni & Supporter Relations (Programmes & Products
Ref Number
C16-00246
Professional Expertise
Fundraising and Philanthropy
Department
Vice-President (Advancement) (C16)
Location
London
Working Pattern
Full time
Salary
£68,284-£76,244
Contract Type
Permanent
Working Type
Hybrid
Available for Secondment
No
Closing Date
19-Nov-2025
About us
Since our founding, we have always done things differently. Our diverse and global community of world-class academics, staff, students and alumni have the freedom and courage to challenge, question and think differently. We continuously break boundaries and develop solutions to real world problems.
In 2020, we closed one of the most successful fundraising campaigns in the UK’s higher education sector, which raised £624M and galvanised our community. We have undertaken a strategic review of our programmes and are investing significantly in our team to deliver on the roadmap ahead. We have created 2 new roles to continue leading key alumni engagement initiatives at UCL. This is an incredibly exciting time to join us as we plan for UCL’s biggest ever fundraising and engagement campaign, launching in our bicentenary year, 2026.
In addition to a mature Regions team, we have created two further pillars – one to build stronger bridges across our Faculties and the other to develop and deliver a cohesive plan of engagement Programmes & Products for our alumni community. We are now looking for two inspiring leaders to motivate newly formed teams of talented, creative and inspiring alumni engagement professionals who keep our 470,000+ alumni in 190 countries engaged and active within the global community. You will both be responsible for the design and delivery of gold-standard alumni engagement programmes and experiences, thinking through how UCL shows up for our alumni, and how alumni can show up for UCL.
Equity, diversity and inclusion is important to us. We are committed to creating an environment where everyone is encouraged to give their best in a place where their unique experiences, perspectives and skills are seen as valuable assets.
About the role
As the Head of Alumni & Supporter Relations (Programmes & Products), you will lead a team of creative practitioners who are designing programmes and building products that speak to alumni of all ages and stages of their lives and engagement with UCL. Your team will work closely with the Regions and Faculties teams, to gain insights and feedback and inform future programming and products. You and your team will also work closely with our fundraisers, developing strategies and tactics to encourage volunteerism, advocacy and philanthropy in support of UCL.
For this role, we are seeking a creative marketing and engagement specialist – someone who has developed strategies to increase engagement across a wide spectrum of constituents. A higher education / alumni relations background is helpful, however we’d also welcome hearing from specialists from within the membership, brand loyalty and customer experience arenas.
We are happy to consider applications to work on a part-time, flexible and job share basis wherever possible (minimum 0.8 FTE – equivalent of 4 days per week, stated salary to be pro-rata).
This role is eligible for hybrid working with a minimum of20%on site. Please note Tuesdays are our in-office anchor day for all Advancement members.
If you’re interested in hearing more, please contact our recruitment partner at Richmond Associates on +44 (0)20 3617 9240 or you can download further details from their website:
https://richmond-associates.com/job/ucl-head-of-alumni-supporter-relations-programmeandproducts
For more information about UCL Advancement, please visit: www.ucl.ac.uk/giving
About you
The strength you bring in building relationships, and your highly developed interpersonal skills and entrepreneurial spirit will underpin your success. There are opportunities to build new programmes and initiatives, and it will be important that you are energised by the idea of exploring and developing “the new” and the opportunity to establish a best-in-class alumni engagement programme.
What we offer
We know that our people are our greatest asset and in return we provide an empowering environment where personal and professional growth is invested in. We offer agile working and flexibility around working hours. Working with some of the greatest intellects in the world, UCL also offers a generous pension scheme and holiday allowance, plus closure days and bank holidays. Visit www.ucl.ac.uk/work-at-ucl/reward-and-benefits to find out more.
As well as the exciting opportunities this role presents we also offer some great benefits some of which are below:
- 41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days)
- Additional 5 days’ annual leave purchase scheme
- Defined benefit career average revalued earnings pension scheme (CARE)
- Cycle to work scheme and season ticket loan
- Immigration loan
- Relocation scheme for certain posts
- On-Site nursery
- On-site gym
- Enhanced maternity, paternity and adoption pay
- Employee assistance programme: Staff Support Service
- Discounted medical insurance
Our commitment to EDI
As London’s Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world’s talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.
We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL’s workforce.
These include people from Black, Asian and ethnic minority backgrounds; disabled people; and for our Grade 9 and 10 roles, women.
